Pricing
Three sizes, everything included.
Priced by company, not by colleague. Hire ten people this quarter and your bill does nothing at all.
34people in your Slack
Starter
$19/mo
Up to 50 people
- A conversational AI agent, ready to answer anything
- The live Org Chart at yourcompany.snitch.team
- Profile cards people fill in themselves
- Flags for loops, leavers and second CEOs
Growth
$39/mo
51 to 100 people
- A conversational AI agent, ready to answer anything
- The live Org Chart at yourcompany.snitch.team
- Profile cards people fill in themselves
- Flags for loops, leavers and second CEOs
Scale
$59/mo
101 to 200 people*
- A conversational AI agent, ready to answer anything
- The live Org Chart at yourcompany.snitch.team
- Profile cards people fill in themselves
- Flags for loops, leavers and second CEOs
Every plan starts with 45 days free, no card.
*Past 200 people, our AI bill starts snitching on us louder than Snitch ever does. If your team is larger, email us first.
Included
All of it, in all three.
| Every plan | Starter | Growth | Scale | In |
|---|---|---|---|---|
| People | Up to 50 | 51 to 100 | 101 to 200 | By size |
| Getting it built | ||||
| One DM per person, answered in two taps | ||||
| You approve the exact wording before anything sends | ||||
| Exclude anyone: contractors, execs, the founder's dog | ||||
| Bots, guests and deactivated accounts skipped automatically | ||||
| CSV import, if you already keep a list somewhere | ||||
| Keeping it true | ||||
| New joiners asked automatically, no admin needed | ||||
| Reporting loops, departed managers and second CEOs flagged | ||||
| One click re-asks anyone whose line stopped making sense | ||||
| Any reporting line editable by hand, on any person | ||||
| The chart | ||||
| A live Org Chart at your own address | ||||
| Compact and detailed views | ||||
| Search, zoom and a navigator for the big ones | ||||
| Departments, each with its own colour | ||||
| A guided tour the first time somebody opens it | ||||
| The cards | ||||
| Ten profile fields, every one optional | ||||
| Pronouns, location, timezone, phone, email, ask me about | ||||
| Start date, fun fact, Slack username, your Slack custom fields | ||||
| Everybody writes their own | ||||
| The rest | ||||
| @Snitch in any channel, asked in plain language | ||||
| Visible only to signed-in members of your workspace | ||||
| Stripe billing portal, cancel whenever | ||||
Yes, the columns are identical. That is the entire idea.
Billing
The money questions.
Do we need to be a Slack admin?
To install, yes. Snitch asks Slack for permission to read the member directory and send DMs, and only an admin can grant that. If that is not you, send this page to whoever it is and answer your own DM when it arrives.
What happens when the trial runs out?
Nothing you have to act on. Your chart stays up and stays readable, and Snitch goes quiet: it stops asking and answering, and nags whoever installed it until they decide. Nothing is deleted, nothing is locked, and everything works again the moment a subscription starts.
What if we grow past a plan?
Snitch counts actual humans, nightly. No bots, no guests, no deactivated accounts. Crossing a line gets you a nudge, not a lockout, because freezing your Org Chart on the day you hired an accountant would be a strange way to thank you.
What happens past 200 people?
Email us before you install. Past that size the questions Snitch answers start costing us real money per conversation, so we would rather agree something with you first than quietly throttle you later.
Can we cancel?
Any time, from the Stripe billing portal. The subscription runs to the end of the term you have already paid for, and the chart stays readable afterwards.
Do you do refunds?
A part-month is not refundable unless the law where you are says otherwise. Where one is due it goes back through Stripe, to the card that paid for it.
Which currency will we be charged in?
The price above is shown in whichever currency your part of the world usually gets. Stripe settles the real one at checkout, so that is the number worth reading.
Who actually takes the payment?
Stripe. They are who appears on your statement, and your card details never reach us. Our merchant of record: every payment, invoice and refund goes through them.
